- EQ or Emotional Intelligence is well known in the business world. Generally, it refers to a person’s ability or lack of ability to “read” their surrounding environment as to the impact the individual is having on the people around them. A low EQ in the business world is akin to someone being tone-deaf in the singing world. Tone-deaf singers cannot fully understand what experienced singers go through when listening to them sing off key and off pitch. The individuals have no idea of the abuse they are putting the judges through! That is also why you see the contestants experience such emotion, anger, and bewilderment when they hear that the judges don’t think they’ll have a chance.
- Shtick does not always help your case. While helpful for magicians that use slight of hand, it is of no value (except the girl in the bikini that actually could sing well) in winning your case with the judges! Humor, dress, wild antics, and the like simply serve as a distraction for lack of talent.
When leading meetings by conference call, face-to-face, or virtually, you will encounter people using some variation of the above strategies to get their way. In each and every case, flat refusal will stun them in disbelief. Explanation may or may not help. The best thing to do is listen, tell them concisely that what they want is not possible, and to avoid any explanation at all. Any explanation CAN and WILL BE used against you. Logic, no matter how compelling your believe it to be, will not work on someone with a low EQ.
Posted by Byron Van Arsdale
Twitter: @headset
Author – 6 Principles of Learner Driven Teleclasses
ConferenceCallTraining.com
