Posts Tagged ‘social networking’

How the Digital World is Unraveling the First Impression Syndrome

Thursday, July 17th, 2008

As the new president for the Greater Austin International Coach Federation Chapter, I’m making a point to get to know the ICF chapters in San Antonio, Houston, and Dallas/Fort Worth. I decided to attend the June 12th meeting of the San Antonio Chapter in part because the topic was Social Networking and the speaker was Jennifer Navarette. It is what happened before the meeting that has me buzzing.

As I read the bio, that one pesky word that grates on me popped up: guru. The local San Antonio paper dubbed Jennifer the “New Media Guru”. My first impression went from positive to immediately negative as soon as I read those words. Now, at this point, I know relatively nothing about Jennifer (who is very cool) and have a negative impression based ONLY on what I’m reading on one web entry and my own personal dislike for “guru”.

I emailed Connie, a trusted friend, to ask about the “guru”. After all, this was a 7:30am meeting which meant leaving Austin by 5:30am-ish. I definitely had skin in the game here. Would it be worth my time?

I also sent out a notice of the meeting to the local Austin coaches to see if anyone was interested in attending. Within hours, I had confirmation Jennifer was worth the trip: “good peeps” and she knows what she is talking about.

Here’s the path: interested in the presentation, read the flyer, immediately turned negative based on the “guru” quote, send digital query to a friend, got back glowing reviews. In the matter of a few hours, my first impression of Jennifer before I’d ever met her went from negative to positive. I walked into the meeting looking forward to hearing her presentation.

How does this apply to you and your business? People are connecting with others in online groups like LinkedIn, Facebook, Twitter, MySpace, Naymz, etc. You and your reputation are being established by what you do and do not do in the online world. For the solopreneurs and small businesses that rely upon the web and distance communication modes to deliver your services, your reputation PRECEDES you! Being proactive in establishing your credibility and trust through a wide range of contacts is more than important – it is essential for your success.

Question:
What do you do on a consistent basis to establish and maintain your online presence?

Posted by Byron Van Arsdale
Author – 16 Secrets to a Great Conference Call
ConferenceCallTraining.com

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Tapping the Power of LinkedIn

Friday, June 27th, 2008

On Sunday evening, June 22, I posted my first question on LinkedIn. The question was posted here in my previous post: What icebreakers have you experienced on a conference call, webinar, teleclass, or teleseminar? I wanted to see what creative and innovative things people where doing.

By Monday morning, there were three solid answers! Imagine the potential each of us has to quickly discover information, strategies, tips, etc. that we don’t know, haven’t thought of or can’t remember. People love to help others and the web makes sharing useful information easy.

When leading any type of distance communication meeting – conference call, webinar, teleclass, teleseminar, or even videoconference, you have people across the web that will stop what they are doing, day or night (I know this personally!) to give you their best.

This is great news for anyone who hesitates to take action because crucial information is missing. The best thing about “information overload” is that you can quickly and easily find what you need. Social networks like LinkedIn give you access to a broad range of experts and specialists.

Important note: when you ask questions on LinkedIn – be very careful to ask questions that are important to you and have a specific purpose in mind like asking for help. DO NOT ask questions that are sly attempts to market your services or just to get your name out there. I first started answering questions to help me get a feel for the etiquette on asking questions. That said; go for it and ask for the help you need!

Special thanks to my LinkedIn contributors: Marissa Faith Folk, Mary Cippera, and Tom Field.

Posted by Byron Van Arsdale
Author – Executive Conference Call Leadership
ConferenceCallTraining.com

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Taking the Plunge into Twitter

Friday, June 20th, 2008

Is social networking real or is it just another fad? If you didn’t read my post on Scarcity is Only an Illusion, take the time to read it! Look for the comments about John Hagel and then read his article where he talks about The Power Law. In short, face-to-face networks grow at n to the second power (linear) where as social networks on the web grow at 2 to the nth power (exponential). Social networking is real and will be with us for the long run. Why? Social networking is founded on one simple, basic human need – building relationships through conversation. To this end, I’ve taken the plunge and gotten a Twitter.com account. Just for a sense of humor, my Twitter name is @headset. You are invited to follow my antics of learning how to write with 140 characters or less!

Question:
What are doing to actively establish your name and reputation on the Web?

Posted by Byron Van Arsdale
Author – 19 Best Practices of Teleclass Leadership
ConferenceCallTraining.com

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Scarcity is Only an Illusion

Tuesday, June 10th, 2008

One of my least favorite subjects is math. Yet, the numbers are overwhelming and the urge to yell out Q.E.D. has gotten the best of me. The premise, based on the impact of social networking is: Scarcity is an illusion that is created, promoted, and maintained by people who believe it is a beneficial (notice I didn’t say “best” or “proper”) strategy to accomplish goals. What does a scarcity mindset have to do with leading effective conference calls, webinars, teleclasses, or other types of meetings at a distance? Everything!

Q.E.D. is an abbreviation of the Latin phrase “quod erat demonstrandum” and, according to Wikipedia, literally means, “that which was to have been demonstrated”. In the spirit of a little bad math humor, I digress and continue.

quod (that)
Thanks to doing “more with less”, the viral impact of the Internet, and the high cost of travel, professionals use conference calls, webinars, and teleclasses as an efficient way to conduct business. Unfortunately, being efficient does not necessarily mean effective. One way to become more effective in your distance communication and leadership skills is to eliminate scarcity thinking and behavior. This seems like it is simple and easy to do and for some, that is probably true. For the rest of us, well, just bite the bullet, take a step at a time and know that the journey gets much easier and faster the longer you stay on the path.

erat (which is)
Scarcity is real. Yet, it only exists because we support it to exist. Conference call, webinar, and teleclass leaders who come from a place of “scarcity” when leading their calls establish a completely different type of environment than when coming from “abundance” thinking.

Scarcity thinking holds three things to be true:
*There is not enough of X for everyone
*Everyone is self-serving and does only what is best for their own interest
*Survival depends on my ability to hoard scarce resources
Picture the children’s game of Musical Chairs.

Abundance thinking holds three things to be true:
*There is more than enough of X for everyone
*Everyone is self-serving and other-serving at the same time
*Survival depends on my ability to create resources through collaboration and being of service
See my example below.

Scarcity based leaders employs fear, control, and manipulation to accomplish their personal agenda. Abundance based leaders rely upon trust, collaboration, and creativity to accomplish both the personal and group agenda. Under which type of leader would you give 110% effort?

demonstrandum (demonstrated or proved)
Time to bring in my favorite subject — math! According to my LinkedIn profile, I’m directly connected to 156 people who indirectly connect me to 1, 435, 400+ professionals. The number of new professionals that I’m indirectly connected to has increased by 92,519 since June 6th, 2008 (a 6.4% increase in 2 days).

John Hagel wrote a brilliant article called Two Laws for Creating Wealth that shows the power of social networks in the creation of money for a business. DEFINITELY read this article — it is amazing! In short, and I mean really short, social networks allow you to grow relationships exponentially (versus linear growth for face-to-face relationships). That is why, in a less than 3 months, I can go from 40,000 indirect connections to 1,435,400+.

Most of the professionals in my network lead or participate in conference calls, webinars, and teleclasses. If one percent (14,354) of them decided to purchase my single audio CD product at $39.95USD, the gross revenue would be $573,442USD. Let’s say a little buzz is generated as these professionals start to amaze peers, executives, and customers with their newly found distance leadership and communication skills and another three percent (43,062) ante up $39.95. Gross revenue would be $1,720,326. If I reach only four percent of my existing (recall the 6.4% increase in indirect connections over 2 days) indirect connections, the gross revenue would be $2,293,768USD. If all 1,435,400 connections bought one audio CD, the gross revenue would be $57,344,230USD. The “pie” is much larger than most of us believe. If my math professors had used examples like this, I might have really enjoyed math!

Therefore: Q.E.D.

Perhaps Q.E.D. should stand for Quit Engaging in Denial!

Question:
What is one action step you can take on a daily basis to weed scarcity mindset from your life?

The Go-Giver by Bob Burg and John David Mann is an excellent resource to explain, in practical terms, how to transform scarcity thinking to abundance thinking.

Good luck weeding your mental garden!

Posted by Byron Van Arsdale
Author — 16 Secrets to a Great Conference Call
ConferenceCallTraining.com

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Calling All Mouse Clicks!

Thursday, April 17th, 2008

I need your help with something. I’m working on my LinkedIn profile and need your help in two ways.

First, is to boost my LinkedIn page to the top of the search engines. Just click here.

Second, is to fine-tune my profile so that people get who I am and what I do. This is a lot harder than it sounds and that is why I’m asking for help! Please be candid and offer suggestions on what works, what does not work, etc.

If you are on LinkedIn and want to be connected, please send me an email invite to Byron@conferencecalltraining.com with “blog post” in the invite text and I’ll take care of the rest.

Here’s what I’ll do in return:
Many people are still trying to figure out how to do this well. I’ll post resources, lessons learned, and suggestions as I implement your ideas. Post your comments here so others can gain from your ideas.

Guy Kawasaki did two excellent posts on using LinkedIn:
Ten Ways to Use LinkedIn
LinkedIn Profile Extreme Makeover

Thanks for playing.

Posted by Byron Van Arsdale
Author — 16 Secrets to a Great Conference Call
ConferenceCallTraining.com

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